What To Expect

• Exhibition of the work of different ombud offices in existence around the world;
• First-time gathering of all ombud-types, complaints handlers, grievance offices and similar institutions in one location to showcase critical performance factors;
• Unparalleled insight into how these institutions execute their roles and make a difference in governments and organisations across the globe;
• One-on-one interaction and sharing of experiences with ombud leaders and diverse functionaries;
• Participation in workshops and expert discussions on topical issues;
• Meeting with wide ranging organisations which service and facilitate the role of ombud offices in different parts of the world; and
• First-hand insight for policy makers, corporate leaders and organisation managers on role of ombud and grievance handling in tackling wide-ranging governance problems, managing conflicts, and boosting performance and productivity of governments and organisations.