- A unique global platform: unparalleled gathering in one location of ombud-types, human rights bodies, integrity organisations, grievance handlers and related oversight and governance institutions together with organisations that service and facilitate their roles
- Market place of ideas and innovative solutions: a variegated display of how ombud, human rights, integrity and grievance handling offices effectively tackle a wide ranging of governance concerns, help reduce corruption, manage conflicts, enhance customer service, drive innovation, defend and promote human rights as well as boost performance and productivity of governments and organisations;
- Rare and essential experience: unequalled by any other forum, global or regional forum, in its provision of a rich and essential assemblage of wide-ranging experiences in one ready location
- Ombud brands awareness: showcase of the work of these institutions as an indispensable feature of any well-functioning government and organisation determined to surpass their performance bottom-line;
- Exchange of best practices: on the role and operations of different oversight and governance bodies and how they realise effective control and sustainable performance in an often unpredictable governance and organisational landscape;
- Institution benchmarking: opportunity of wide comparison of ombud and oversight-types across forms, sizes and orientation as well as enabling participating offices to evaluate themselves and benefit from lessons of experiences of others;
- Exposure to operational support and services: a unique first-hand opportunity to appreciate and directly interact with the wide-ranging organisations that support and facilitate the role and operations of ombud offices towards effective performance and sustainable impact;
- Capacity enhancement: abilities and capabilities of officials and functionaries enhanced through sustained exposure to success stories from across the world and an unprecedented opportunity to meet and interact with a wide spectrum of related institutions;
- Fostering relationships and networking: with the envisaged huge gathering of institution-types and their functionaries, exhibitors and participants will have a rich opportunity to build strategic relationships towards enhancing the role and performance of their respective organisations;
- Expert conference: parallel workshops and expert sessions throughout the 3-day exhibition will enable discussions on topical issues, exposure to innovations in contemporary governance and performance, and access to insightful guidelines for new and budding oversight and regulatory institutions;
- International media spotlight: wide international media coverage through new and traditional channels with every exhibitor enjoying commensurate reporting to further highlight their role and impact for the benefit of their respective national environments;
- Improved international understanding and diplomacy: fostering of mutual understanding amongst international participants and exhibitors; and
- Enhanced appreciation of host: enhancement of the image and reputation of the host country and city through exposing exhibitors and participants to the culture, social milieu and opportunities available for potential investors and future visitors.
- Exhibition of the work of different ombud offices in existence around the world;
- First-time gathering of all ombud-types, complaints handlers, grievance offices and similar institutions in one location to showcase critical performance factors;
- Unparalleled insight into how these institutions execute their roles and make a difference in governments and organisations across the globe;
- One-on-one interaction and sharing of experiences with ombud leaders and diverse functionaries;
- Participation in workshops and expert discussions on topical issues;
- Meeting with wide ranging organisations which service and facilitate the role of ombud offices in different parts of the world; and
- First-hand insight for policy makers, corporate leaders and organisation managers on role of ombud and grievance handling in tackling wide-ranging governance problems, managing conflicts, and boosting performance and productivity of governments and organisations.